Unlock seamless employee support with new Zendesk HRIS integrations

Today’s employees expect seamless, consumer-like experiences at work, especially when they need help. But a disparate HR tech stack works against your HR agents—slowing down their access to employee information during key moments like onboarding, offboarding, and life events.

To quickly deliver seamless, accurate support for a distributed workforce, HR agents need easy access to their top integrations right in their workspace.

We’ve heard you—and we’re excited to announce four new pre-built HRIS integrations with Zendesk.

These integrations will make it easier than ever for your HR specialists to access your existing HRIS systems right within their agent workspace—ensuring that your HR team can deliver fast, personalized support.

4 new HRIS integrations to streamline employee service

Discover how our latest HRIS integrations can empower your HR agents to deliver seamless and secure service.

1. Workday

Centralizing employee data and insights directly within existing workflows, Zendesk’s Workday integration supports HR teams by:

• Boosting HR agent productivity with unified employee data in Zendesk.

• Providing accurate service with easy access to employee insights.

• Protecting sensitive employee data with secure agent permissions.

2. HiBob

Integrating HiBob in Zendesk empowers HR agents to provide fast, personalized employee service with:

• Access to employee data from HiBob directly in Zendesk.

• Streamlined workflows for common employee requests, such as onboarding/offboarding, leave management, and more.

• Powerful reporting and workflow automation.

3. BambooHR

Our integration with BambooHR gives HR teams instant access to critical employee lifecycle data, enabling them to:

• Pull employee information using the ticket requester’s email, saving HR agents time.

• Get key employee details right in the Zendesk ticket sidebar.

• Drive resolutions for employees quickly and securely.

4. Rippling

With Zendesk’s Rippling integration, HR agents can securely access centralized employee system data and permissions in one place. This enables agents to:

• Eliminate the need to switch platforms, accelerating HR request processing.

• Reduce payroll and benefits errors with easily accessible employee information.

• Manage user accounts and enable Single Sign-on (via SAML).

Elevate your support in minutes, not months

These new HRIS integrations embody our commitment to simplicity and scalability. Setup is quick and intuitive, allowing teams to deliver employee resolutions quickly and start reaping the benefits of seamless employee service. Whether you’re using Workday, HiBob, BambooHR, or Rippling, Zendesk connects them right into your agent’s workspace—streamlining your workflows with the tools you already use.

Delivering exceptional employee support has never been easier. By connecting your tools, streamlining processes, and enabling personalized service, you’ll create a workplace experience that keeps employees engaged and productive.

Ready to unlock seamless support? Discover Zendesk HRIS integrations.